Questions, answered
Fair questions.
What is AILA?
AILA (AI Lead Agent) is an AI that answers an event vendor's inquiries in seconds, around the clock. It replies with real availability, packages, and pricing, captures each prospect's contact and event details, and books tours and consultations directly onto the vendor's calendar.
How fast does AILA reply to inquiries?
Within seconds, 24/7. Most venues take hours to answer a new inquiry — AILA makes sure the first helpful answer comes from you.
Which platforms does AILA work with?
WeddingPro — the unified inbox for The Knot and WeddingWire — plus Zola and your own website via the Website assistant. Booked leads can be pushed to any CRM through Zapier, n8n, or Make.
Will couples know they're talking to an AI?
AILA writes naturally in your voice. If someone asks directly whether it's an AI, it answers honestly and keeps helping — it never pretends to be human.
How does AILA know my prices and packages?
You teach it once: paste your website, upload your pricing guide, or type it in. AILA answers only from this knowledge base — and when it doesn't know something, it says so and hands off to you instead of guessing.
Can AILA really book tours on my calendar?
Yes. Connect Google Calendar and AILA offers real open times in chat, creates the event, and sends the invite — with a video link included for consultations. It also asks the couple to confirm the day before.
What if I want to answer an inquiry myself?
Take over any conversation with one click; hand it back whenever you like. You can also pause any channel instantly or review replies before they send.
What does AILA cost?
Starter is free with 50 replies a month, no card required. Pro is $99/month and Advanced is $249/month — both 20% off billed annually. One reply = one message your agent sends; confirmations are free. See pricing →
Does AILA follow up with leads that go quiet?
Yes — on a widening schedule (about a day, then three days, a week, two weeks, a month), timed for evenings and weekends when couples actually read. Every follow-up adds something useful; a reply or a booking stops the sequence.
Is AILA only for wedding venues?
Venues are where AILA started, and it's built to handle their inquiries exceptionally well. The same agent works for caterers, photographers, planners, DJs, florists — any event vendor with an inbox.
Do I need technical skills to set it up?
No. Setup is a conversation: AILA reads your website and documents, asks a few questions, and connects to your channels with a Chrome extension and one website snippet. Most vendors are live the same day.
Who sees my data?
Your inquiries, contacts, and knowledge base belong to you. AILA uses them only to answer on your behalf — never to train on other vendors or share between accounts.