WeddingPro
The Knot + WeddingWire
One connection covers both storefronts. Install the Chrome extension, sign in, and AILA starts syncing your inquiries.
Channels
Answer everywhere. Book the tour.
AILA connects to the places couples actually reach out: WeddingPro (the unified inbox for The Knot and WeddingWire), Zola, Instagram direct messages, and your own website. It answers in your voice and books the tour or consultation, then your team takes it from there. Read every conversation in one place and step in whenever a personal touch matters. When a tour is booked and AILA has the lead's email, it sends the lead and its conversation context to your CRM workflow through Zapier, n8n, or Make, and it can send new inquiries too if you switch that on. See the CRM integration.
Zola
Full inbox coverage
Full inbox coverage, including replying to every new lead without needing a Zola Unlimited Plus subscription.
Direct messages
Connect a professional account through Instagram's own login, and AILA answers your DMs alongside your other enabled channels, in the same voice as everywhere else. It replies inside existing conversations only. AILA never messages anyone first.
Your website
The Website assistant
A small chat bubble that greets visitors, answers from your knowledge base, and sends every conversation to your inbox. One snippet, about two minutes to install, works on Squarespace, Wix, WordPress, and Showit. Matches your brand color.